Privacy Policy

This policy explains what CostCal Pro collects when you use this website and web app, and what we do with it.

What we collect

• Account details: your name, email address and a password (stored only as a salted hash).
• Your calculations: the product names, costs, fees and results you save, plus the presets and product sources you create.
• Support messages: what you write to us in a support ticket or by email, and our replies.
• Technical data: IP address and browser type for sign-in security, kept with your session. When you create an account we also keep the time, the version of these policies you agreed to and your IP address as proof of that agreement.
• Store connection (optional): if you connect an online store (for example WooCommerce, Shopify, BigCommerce, Wix, Webflow, Magento or Drupal Commerce), the store address and API keys you provide. Keys are encrypted and used only to read products and apply prices you approve.
• Usage events: simple counts such as sign-ups, saved calculations and exports, used to run and improve the service.

What we do with it

• Run your account and show you your saved calculations.
• Send service emails: email confirmation, welcome, password resets, replies to your support requests, refund updates and, if you connect a store, a weekly price check of your own products. We send marketing emails only if you agreed to them, and every one has an unsubscribe link.
• Keep the service secure and fix problems.

We do not sell your data and we do not use your calculations for advertising.

Who processes it for us

Hosting (Vercel), database (Neon) and email delivery (Resend) process data on our behalf. Payments are handled by Freemius, our payment provider and reseller, which receives your payment details directly; we never see your card number. If you bought a lifetime deal through AppSumo, AppSumo shares your purchase email and licence key with us so we can activate your plan.

How long we keep it

Until you delete your account. You can download your data and delete your account and all saved calculations yourself from your account page, or ask us to do it.

Your rights

You can ask for a copy of your data, a correction, or deletion. If you are in the EU or UK you also have the rights set out in the GDPR and UK GDPR, including the right to complain to your data protection authority.

Cookies

We use essential cookies to keep you signed in and secure. We do not use advertising cookies. If you accept analytics in the cookie notice, we record which pages you open, how long you stay, how far you scroll and which buttons or links you click, with a random ID that lasts only for that browser tab. We never store your IP address or anything you type, and admin pages are never recorded. We may also load Google Analytics and Microsoft Clarity through Google Tag Manager, only after you accept. If you choose "Essential only", none of this runs. If you type your email into one of our popups and tick the box, we store it to send you the emails you agreed to.

Who is responsible for your data

CostCal Pro, run by an individual (the owner and operator of costcalpro.shop), is the data controller. Contact us at the address below for any privacy request.

Contact

Write to support@costcalpro.shop.