Refund policy

We want you to be sure before you pay. The Free plan never expires, so you can try the calculator with real products first. This page explains how refunds work if you then buy a paid plan.

14-day money-back guarantee

If a paid plan (Starter, Premium or Agency) does not work for you, ask within 14 days of your first payment and we will refund it in full. No reason needed.

How to ask

• Email support@costcalpro.shop from the address on your account, or
• ask through our payment partner, who processes the payment and the refund.

Please include the email you used to buy. We will confirm by email once the refund is sent.

How the money comes back

Refunds go back to the original payment method. Your bank or card provider decides how long it then takes to show, usually a few business days.

After a refund

Your account returns to the Free plan. Paid-only features switch off, and the Free plan limits apply again. You can export what you need before you ask.

AppSumo purchases

Lifetime deals bought through AppSumo follow AppSumo's own refund policy, which is 60 days. Ask AppSumo for those refunds.

Sale prices

Discounts such as Black Friday do not change your rights. A plan bought at a sale price is refunded at the amount you paid.

Taxes

Our payment partner calculates and handles tax and issues invoices. Any tax you paid on a refunded order is refunded with it.

Questions

Write to support@costcalpro.shop. See also our Terms of Service.